Job Posting


Job Title:

Family Services Counselor


Programs/Child Welfare Unit

Reporting to:

Family Services Supervisor

Status:  FT, Non-exempt

Fluctuating Work Week

Job Summary:
To identify and assess child and family needs and evaluate, coordinate and ensure necessary services are provided; provide in-home services to clients; assist and counsel individuals and families by using such activities as delineating alternatives, helping to articulate goals and providing needed information.
Minimum Qualifications:
Education Bachelor degree from an accredited college or university in human services related field
Experience/Skills One to two years post-Bachelors degree experience working with children and families in social services

·        Excellent assessment skills and intervention strategies

·        Ability to identify environmental stressors

·        Ability to observe and report accurately on the functioning of individuals and families

·        Ability to handle confidential information appropriately

·        Strong verbal and written communication skills

·        Knowledge and respect of socio-cultural characteristics of service population

·        Ability to make home visits and to travel

·        Ability to set appropriate limits and boundaries with clients

·        Knowledge of community resources

·        Ability to work flexible hours as required

·        Knowledge of professional ethics relating to child protection and counseling

·        Skill in employing family-centered practice

·        Ability to use and proficiency in computer software applications

·        Ability to act decisively when necessary to protect clients

Specialized Training, Licensure, Certification Child Protection Certification preferred; attainment of a passing score on the Introduction to Child Protection Written Assessment required within 3 months of hire; active Florida Driver’s License, responsible driving record; proof of insurance
Supervision Exercised None
Primary Job Functions
·        Provide counseling services to individuals, families and/or groups.

·        Provide case management services (information, plan referrals and linkages).

·        Develop and maintain clinical records and service documentation according to contract and KFF standards (assessments, case treatment plans, progress notes, termination and discharge summaries, etc.).

·        Completion of judicial review paperwork.

·        Testify in court as necessary.

·        Monitor quality of care by conducting home/residential visits.

·        Coordinate services with other professionals and paraprofessionals.

·        Conduct community outreach as needed.

·        Arrange for transportation of clients to appointments, community agencies, etc., as needed.

·        Provide and/or refer families to services, understand and use information from service providers, psychological reports and psychosocial evaluations.

·        Conduct child safety assessments.

·        Respond to Hotline pager during business hours and determine immediate risk and needs of child.

·        Arrange for emergency placement for children at risk.

·        Explain rights and responsibilities to children and family members.

·        Provide support to foster homes and relative placements.

·        Provide post placement planning and services.

Periodic Job Functions
·        Participates in Quality Improvement activities, Peer Review,  Unit meetings and other committees as requested

·        Performs travel in relation to the above activities

·        Completes required reports such as leave attendance, travel, etc.

·        Completes other reports as assigned


PHYSICAL REQUIREMENTS:  (R=Required  P=Preferred)


Sitting  _R__ Standing  _R__  Walking  _R__   Lifting  _P_   Carrying __R_

Kneeling  _R___  Pushing/Pulling  __R__   Bending/Stooping  __R__  Climbing  ____   Reaching  _R__  Crawling/Crouching  ____ Grasping  ____  Turning  ____  Repetitive Motions  ____  Color Recognition  ____  Depth Perception  ____  Reading  __R__  Hearing  __R__  Other (describe) _Driving__

HAZARDS:  (X=Potential Exposure)


Proximity to moving mechanical parts  ____ Electrical current  ____

Toxic or caustic chemicals  ____  Radiation  ____ Biohazards (airborne or contact)  ____  Housekeeping and/or cleaning agents  ____  Flammable, explosive gases  ____ Human-borne pathogens  ____ Other:

SKILL REQUIREMENTS:  (R=Required  P=Preferred)


Drive motor vehicle _R__ Prepare food ____ Lift _R__ (State weight __50 lbs.) Typing/Keyboard ____  Word processing software _R_  Data base software ____  Spreadsheet software ____  Other software _R_  Calculator ____  Operate office machines ____ (Fax, Copier) Verbal communication (including telephone) _R___  Written communication (including composition) __R__  Public speaking/group presentations  ____  Team-oriented and collaborative interpersonal relationships _R_  Respectful/confidential client relationships ____  Client assessment and evaluation ___  Retrieve and compile information _R___  Verify data ____  Maintain records ____ Organize and prioritize information ____  Analyze and interpret information _  Investigate, evaluate and recommend action  _R_  Basic mathematical concepts (add, subtract, multiply, divide) _R___  Advanced mathematical concepts (fractions, decimals, ratios, percentages, graphs) ____  Abstract mathematical concepts (interpolation, inference, frequency, reliability, formulas, equations, statistics) ___  Reasoning and logic _R_  Sensitivity to service population’s cultural and socioeconomic characteristics       Leadership/Supervisory ____  Other (Strong decision making) _R_